and IrisAgent Integration Guide

IrisAgent is a customer support insights platform that automatically finds the reason behind any support ticket. It can identify when an IT incident (outage/product failure), feature regression/bug or a related issue from past is the root cause of a support ticket. This helps in resolving support tickets faster and generating alerts and insights about IT incidents and feature releases. Learn more about PagerDuty and sign up for a free trial.

PagerDuty + IrisAgent Integration Benefits

How it Works



If you need help with this integration, please contact us

Integration Walkthrough

In PagerDuty
You will need a read-only API key/token from PagerDuty. Follow steps here to generate one.

In Zendesk

How to Uninstall