Proactive AI for Customer Support Teams

support agent
Transform your customer
support operations
45% REDUCTION
in resolution time
60% REDUCTION
in escalations
35% TICKETS
responded with AI
Automated workflows and data integration between Support, Product and Engineering Systems
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Automated correlation of tickets, alerts & bugs for faster resolutionAutomated correlation of tickets, alerts & bugs for faster resolution
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Chatbots and auto-responders for known issues
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Early warning engine to discover customer issues proactivelyEarly warning engine to discover customer issues proactively
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Automated tagging
and intelligent
routing
Automated tagging and
intelligent routing
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Quick
no-code setup

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Supports all
major languages

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Easily
customisable

Works with tools
you already use
Works with tools
you already use

Transform Customer Support with tools you already use

IrisAgent integrates popular ticketing, bug tracking, monitoring, analytics, CRM, and collaboration platforms to add real-time user and product context to every ticket without ever leaving the ticketing platform. With our no-code integration approach, add insights from other tools in minutes.

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