AI Customer Service Software
That Resolves 60% of Tickets Automatically

AI customer service software uses large language models and machine learning to automate and augment customer support workflows — resolving routine tickets automatically, suggesting responses to human agents in real time, tagging and routing incoming issues, and surfacing customer sentiment. IrisAgent's platform typically resolves 60%+ of incoming tickets without human intervention while cutting average handle time in half.

IrisAgent is enterprise-grade (SOC-2 Type II compliant), integrates with your existing helpdesk (Zendesk, Salesforce, Intercom, Freshdesk) in days — not months — and never trains on your data. Customers like Dropbox, Zuora, and InvoiceCloud use IrisAgent in production to handle 1M+ tickets monthly with 95% accuracy.

Most customers see measurable impact within the first two weeks. Implementation typically takes days, not months — IrisAgent ingests your knowledge base and historical tickets and begins deflecting issues immediately. Book a demo to see a custom ROI projection for your team.

No. IrisAgent handles repetitive, high-volume queries so your human agents can focus on complex, high-value interactions. Our agent-assist features also help human agents resolve tickets faster, giving them more capacity without adding headcount.

Yes. IrisAgent is SOC-2 Type II certified, encrypts data in transit and at rest, supports HIPAA for healthcare customers, and never trains models on your customer data. Enterprise plans include data residency options and SSO.

No. Book a free 30-minute demo — no credit card, no sales pressure. We'll walk you through a live workspace using your actual use case and share a custom ROI estimate.