Empower your
Salesforce agents
Resolve support cases faster,
improve agent performance, and
improve communications between agents,
customers, and internal technical teams.
Resolve cases faster,
improve agent performance
and improve communications
between agents, customers,
and internal technical teams.

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Resolve common cases
automatically with AI
Access appropriate resolutions based on similar cases and knowledge base articles from within Salesforce.
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Add product context from DevOps tools to Salesforce cases
Instant problem discovery using internal operational and product signals. Know the business priority and history of the customer and empathize better. Link tickets to known product bugs in Jira.
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Automate tagging, routing and
prioritizing within Salesforce
IrisAgent discovers tags customized to your domain and automatically tags new tickets. Get rid of manual and inaccurate tagging.
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Quick
no-code setup

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Supports all
major languages

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Easily
customisable

Boost your Salesforce agent productivity

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