Empower your Intercom agents and deflect 50%+ of chats with AI Agent Assist
boost agent performance, and deflect
50%+ of chats with the IrisGPT
and Intercom chatbot integration
Resolve Intercom conversations faster with AI-powered suggestions
The IrisGPT Intercom answer bot deflects 50%+ of conversations
AI agents for Intercom: automated tagging and smart routing
Connect Jira bugs and product context to Intercom conversations
Trusted by Support Teams Worldwide
See how teams use IrisAgent to supercharge their Intercom support operations.
Why IrisAgent
How does IrisAgent compare with Intercom AI?
Fine-tuned LLMs
Purpose-built models trained on your support data — not generic AI. Every answer reflects your product, your terminology, and your workflows.
Zero Hallucinations
Every response is grounded in your knowledge base and ticket history. If the answer isn't there, IrisAgent says so — no made-up information, ever.
Intercom Fin or IrisAgent on Intercom: the cost math
Intercom Fin charges $0.99 per resolution on top of a per-seat fee, so the bill scales with every ticket you resolve. A team resolving 10,000 chats a month pays for all 10,000 resolutions. IrisAgent layers on top of your existing Intercom setup with flat pricing and no per-resolution fee, so resolving more chats does not raise the bill.
Both deflect routine questions inside Intercom chat. The difference shows up on the invoice and in accuracy: every IrisGPT answer is grounded in your Intercom Articles and ticket history through the Hallucination Removal Engine, while ungrounded bots answer from training data and hallucinate on 15% to 30% of responses. Most teams deploy IrisAgent from the Intercom Marketplace in 24 hours and resolve 50%+ of Intercom chats from day one, alongside Dropbox, Zuora, and Teachmint.
Quick
no-code setup
Supports all
major languages
Easily
customizable
Any questions?
We got you.
Customer Support AI Guide
How AI chatbots, agent assist, and automation work end to end.
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