Understand your
customer's journey
Prevent customer escalations and churn.
Customer 360 view to help you renew and
retain customers.
Prevent customer escalations and churn. Customer 360
view to help you renew and retain customers.

support agent
Don't operate in the dark and
hunt for important customer
information across different
platforms.
Don't operate in the dark
and hunt for important
customer
information
across different platforms.
support agent
Know when customer
sentiment drops in real time
  • Sentiment detection and trends from support
    tickets to gauge customer unhappiness
  • We predict escalation and churn risk
    proactively. Get daily and weekly reports
    on customers whose score deteriorated
    and why
  • Don’t just rely on surveys and get 100%
    coverage of all customers
Real-time alerts when
customer sentiment drops
  • Sentiment detection and trends from
    support tickets to gauge customer
    unhappiness
  • We predict escalation and churn risk
    proactively. Get daily and weekly
    reports on customers whose score
    deteriorated and why
  • Don’t just rely on surveys and get 100%
    coverage of all customers
support agent
support agent
Get a 360 degree view of every customer
Get real-time customer health scores based on 10+
support and product signals. Tailor your conversation
to the customer's product adoption journey and deeply
empathize with their experiences -- all with their churn
risk score, priority level and renewal dates at your fingertips.
support agent
checkCircle
We integrate with your CRMs
to know when a customer is up
for renewal
checkCircle
Know the customer’s product
adoption journey and customize
your conversations accordingly
checkCircle
Don’t give a cookie-cutter response
to every customer but empathize
deeply
checkCircle
We integrate with your CRMs to know
when a customer is up for renewal
checkCircle
Know the customer’s product
adoption journey and customize your
conversations accordingly
checkCircle
Don’t give a cookie-cutter response
to every customer but empathize
deeply
Transform your customer
support operations
45% FASTER
response times
60% REDUCTION
in escalations
35% TICKETS
responded with AI

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