| IRISGPT CHATBOT | |||
| IrisGPT Chatbot with GenAI Answers | |||
| Seamless Agent Handoff | — | ||
| IrisGPT Bot for Slack and Teams | — | ||
| Chatbot Workflows and Decision Trees | — | ||
| AI POWERED TRIAGING AND AGENT ASSIST | |||
| AI Answers for Agent Assist | — | ||
| Early Warning Engine | — | ||
| Automated Tagging | |||
| Automated Support Triaging | — | ||
| Real-time Ticket Summary | — | ||
| Intelligent Routing with Decision Trees | — | ||
| PREDICTIVE ANALYTICS | |||
| Sentiment and Customer Health Analysis | — | ||
| Revenue Impact Analysis | — | ||
| Knowledge gap detection and article creation | — | ||
| Product Quality Monitoring | — | ||
| Service Availability Analysis | — | — | |
| DATA AND WORKFLOWS | |||
| CRM Connectors | |||
| DevOps and Engineering Connectors | — | ||
| CSM Connectors | — | — | |
| Product Management Connectors | — | — | |
| DevOps and Engineering Alerts | — | ||
| Support Alerts | — | ||
| RCA Notifications | — | — | |
| SERVICE & SUPPORT | |||
| Custom Deployment | — | — | |
| Training | — | — | |
| Email Support | |||
| Phone Support | — | ||
| Quarterly Health Check | — | — | |
Contact us for trial options |
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Why teams choose IrisAgent
See how we compare to other solutions
Fastest Time to Value
Go live in 24 hours, not weeks. No complex setup or engineering resources required.
24 hrsavg. deployment
Hallucination-Free AI
Our proprietary engine grounds every response in your data. No made-up answers, ever.
95%+accuracy rate
Native Integrations
Works with your existing helpdesk. Zendesk, Salesforce, Intercom, Freshworks & more.
15+integrations
Proven ROI
Customers see measurable impact within the first month. Automate up to 60% of tickets.
60%ticket automation
💬What Customers Say
Trusted by support teams worldwide
See how companies like yours are transforming their customer support with IrisAgent
2M+Tickets Resolved
98%Avg CSAT Score
50%Automation Rate
<30secsAvg Response Time
Trusted by leading companies
🔒SOC 2 Type II
🇪🇺GDPR Compliant
🏥HIPAA Ready
⏰99.9% Uptime
Pricing FAQs
Everything you need to know about our plans
The Free plan includes IrisGPT Chatbot with GenAI answers, CRM connectors, automated tagging, and email support. It's perfect for startups looking to get started with AI-powered support.
Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the next billing cycle.
Yes, we offer trial options for our Standard plan. Contact our sales team to discuss your needs and set up a trial period that works for you.
We accept all major credit cards, ACH bank transfers, and wire transfers for Enterprise plans. Annual billing is available with additional savings.
Yes! We offer special pricing for qualified nonprofits and early-stage startups. Contact us to learn more about our discount programs.