| IRISGPT CHATBOT | |||
| IrisGPT Chatbot with GenAI Answers |  | | |
| Seamless Agent Handoff | | | |
| IrisGPT Bot for Slack | | | |
| Chatbot Workflows and Decision Trees | | | |
| AI POWERED TRIAGING AND AGENT ASSIST | |||
| AI Answers for Agent Assist | | | |
| Early Warning Engine | | | |
| Automated Tagging | | | |
| Automated Support Triaging | | | |
| Real-time Ticket Summary | | | |
| Intelligent Routing with Decision Trees | | | |
| PREDICTIVE ANALYTICS | |||
| Sentiment and Customer Health Analysis | | | |
| Revenue Impact Analysis | | | |
| Knowledge gap detection and article creation | | | |
| Product Quality Monitoring | | | |
| Service Availability Analysis | | ||
| DATA AND WORKFLOWS | |||
| CRM Connectors | | | |
| DevOps and Engineering Connectors | | | |
| CSM Connectors | | ||
| Product Management Connectors | | ||
| DevOps and Engineering Alerts | | | |
| Support Alerts | | | |
| RCA Notifications | | ||
| SERVICE & SUPPORT | |||
| Custom Deployment | | ||
| Training | | ||
| Email Support | | | |
| Phone Support | | | |
| Quarterly Health Check | | ||
Contact us for trial options |