About Us
IrisAgent correlates operational logs, product bugs, and alerts with support tickets in real-time to uncover the true source of issues. Combined with AI-based ticket resolution, routine task automation, and customer health monitoring, IrisAgent improves response times, reduces escalations, and ensures customer satisfaction.
OurMission
We help customer support teams improve response times, reduce escalations, and ensure customer satisfaction by using artificial intelligence to better identify the true source of issues, resolve routine issues, automate repetitive tasks, and monitor customer health.
OurVision
Cloud-native solutions have changed the way we live and work. Endless release cycles, patches, and updates mean “failure” – service interruptions, performance issues and bugs – is inevitable. But inefficient customer support need not be. We help teams provide outstanding support to their users.
Let's Do
Great
Things Together
We are a diverse and distributed team consisting of experienced product and engineering leaders. We are backed by seasoned VCs and advisors who have led customer experience at leading software companies.
We are hiring motivated and driven engineers and leaders to join our growing team. Contact us or apply directly below
We are hiring motivated and driven engineers and leaders to join our growing team. Contact us or apply directly below
Our
Investors
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