Empower your Intercom
agents and deflect
40% of chats with
Chatbot for Intercom
Resolve support conversations faster,
improve agent performance, and deflect
more than 40% of chats with IrisGPT
and Intercom chatbot integration
improve agent performance, and deflect
more than 40% of chats with IrisGPT
and Intercom chatbot integration









Scale your customer support team

Resolve Intercom conversations faster with AI-powered suggestions
Surface the right answers from similar past conversations, Intercom Articles, and custom data sources — giving agents one-click AI suggestions right inside the Intercom inbox. Reduce handle time and boost first-contact resolution.


Deflect 60%+ chats with IrisGPT chatbot for Intercom
IrisGPT generates multilingual, accurate answers trained on your Intercom Articles and conversation history. Integrates via webhooks with Intercom's custom bot workflows — deploy from the Intercom App Store in minutes.

AI-powered conversation tagging and smart routing for Intercom
IrisAgent auto-tags conversations with domain-specific labels and routes them to the right team based on intent, sentiment, and priority. Works alongside Intercom's custom bot workflows to eliminate manual triage.



Connect Jira bugs and product context to Intercom conversations
Automatically link Intercom conversations to known Jira issues so agents see root cause instantly. Surface customer account priority, usage patterns, and product signals without leaving the Intercom inbox.
Trusted by Support Teams Worldwide
See how teams use IrisAgent to supercharge their Intercom support operations.
Why IrisAgent
How does IrisAgent compare with Intercom AI?
🧠
Fine-tuned LLMs
Purpose-built models trained on your support data — not generic AI. Every answer reflects your product, your terminology, and your workflows.
🛡️
Zero Hallucinations
Every response is grounded in your knowledge base and ticket history. If the answer isn't there, IrisAgent says so — no made-up information, ever.
Quick
no-code setup
Supports all
major languages
Easily
customisable
Any questions?
We got you.



