Empower your Intercom
agents and deflect
40% of chats
with
Chatbot for Intercom

Resolve support conversations faster,
improve agent performance, and deflect
more than 40% of chats with IrisGPT
and Intercom chatbot integration
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integration
integration
Scale your customer support team
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Resolve Intercom conversations faster with AI-powered suggestions

Surface the right answers from similar past conversations, Intercom Articles, and custom data sources — giving agents one-click AI suggestions right inside the Intercom inbox. Reduce handle time and boost first-contact resolution.
Resolve Intercom conversations faster with AI-powered suggestions
Deflect 60%+ chats with IrisGPT chatbot for Intercom
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Deflect 60%+ chats with IrisGPT chatbot for Intercom

IrisGPT generates multilingual, accurate answers trained on your Intercom Articles and conversation history. Integrates via webhooks with Intercom's custom bot workflows — deploy from the Intercom App Store in minutes.
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AI-powered conversation tagging and smart routing for Intercom

IrisAgent auto-tags conversations with domain-specific labels and routes them to the right team based on intent, sentiment, and priority. Works alongside Intercom's custom bot workflows to eliminate manual triage.
AI-powered conversation tagging and smart routing for Intercom
Connect Jira bugs and product context to Intercom conversations
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Connect Jira bugs and product context to Intercom conversations

Automatically link Intercom conversations to known Jira issues so agents see root cause instantly. Surface customer account priority, usage patterns, and product signals without leaving the Intercom inbox.

Trusted by Support Teams Worldwide

See how teams use IrisAgent to supercharge their Intercom support operations.

Zuora
10x
Faster issue resolution
Read case study →
Dropbox
160K+
Tickets managed with AI
Read case study →
30–60%
Reduction in support costs
Calculate your ROI →

Why IrisAgent

How does IrisAgent compare with Intercom AI?

🧠

Fine-tuned LLMs

Purpose-built models trained on your support data — not generic AI. Every answer reflects your product, your terminology, and your workflows.

🛡️

Zero Hallucinations

Every response is grounded in your knowledge base and ticket history. If the answer isn't there, IrisAgent says so — no made-up information, ever.

4x
Faster Resolution
2x
Lower Cost
95%
Answer Accuracy
Quick no-code setup
Quick
no-code setup
Supports all major languages
Supports all
major languages
Easily customisable
Easily
customisable

Any questions?

We got you.

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Calculate Your Savings

See how much AI can save your Intercom support team.

Try the ROI Calculator →

Customer Stories

See how Zuora and Dropbox scaled support with IrisAgent.

View All Case Studies →

Intercom AI Resources

Best practices for AI-powered Intercom support.

Read the Blog →

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