IrisAgent Getting Started Documentation
Connect IrisAgent with your ticketing system
Integrate IrisAgent with your primary ticketing system and other sources from the options below:- Integrate IrisAgent with Zendesk
- Integrate IrisAgent with Salesforce
- Integrate IrisAgent with Freshworks
- Integrate IrisAgent with Intercom
- Integrate IrisAgent with Jira Service Desk
- Integrate IrisAgent with Atlassian products: Jira Software and Confluence
- Integrate IrisGPT bot with Slack
Deploy IrisGPT chatbot and intelligent search for self service
- Deploy IrisGPT chatbot
- Deploy IrisGPT chatbot on Zendesk Help Center
- Integrate IrisGPT AI with your Intercom chatbot
- Integrate IrisAgent's intelligent search on Zendesk Ticket Form page
Set up automated ticket tagging, routing, and other workflows
- Set up Automated tagging and other workflows on IrisAgent
- Set up Ticket Deflection
- Set up Automated routing
- Start using Ticket Sentiment
Available APIs
- Use API to access IrisAgent Intelligent Search
- Use API to access IrisGPT AI Answers
- Use API to summarize a support conversation
- Use API to automatically tag a support conversation
- Use API to get sentiment score for a support conversation
- Use API to send feedback on IrisGPT responses
- Use API to export all user or agent feedback on IrisGPT responses
- Use API to send knowledge base articles for AI training
- Use API to send ticket comments from your ticketing system