AI-Powered Customer Support That Scales
IrisAgent combines generative AI with deep product intelligence to resolve customer issues end-to-end — automatically triaging, responding, and escalating so your team can focus on what matters most.
Our Mission
We empower support teams to deliver faster, smarter resolutions by using AI to identify root causes, automate repetitive work, and surface actionable customer insights — so agents can focus on complex issues that need a human touch.
Our Vision
In a world of continuous software releases and rising customer expectations, support can no longer be reactive. We envision a future where AI handles the routine, predicts issues before they escalate, and empowers every team to deliver exceptional support at scale.
Why IrisAgent
Built by support leaders, for support leaders. Here's what sets us apart.
95%
Accuracy, Zero Hallucinations
Our AI is grounded in your product data, knowledge base, and ticket history — so every response is accurate and verifiable.
24hrs
Deploy in a Day
No months-long implementation cycles. IrisAgent integrates with your existing helpdesk and goes live in hours, not weeks.
E2E
End-to-End Resolution
IrisAgent doesn't just suggest — it acts. From triaging and tagging to executing SOPs and resolving issues autonomously.
Transform your customer
support operations
support operations
10x
faster responses
40%
tickets deflected
95%
accuracy with no hallucinations
Let's Do Great Things Together
We're a team of engineers, product builders, and support veterans who've lived the pain of broken workflows and overwhelmed agents. Backed by seasoned VCs and advisors from leading enterprise software companies, we're on a mission to make AI-powered support the new standard.
We're always looking for talented, driven people to join our team.
We're always looking for talented, driven people to join our team.
Backed By Leading Investors
Contact Us
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