AI Receptionist for the front door you already have
What is an AI receptionist?
Your front door should never go to voicemail. An AI receptionist answers every call, text, and chat, resolves what your policies already cover, and hands off to a person with full context when they need to step in. Customers keep the number they already saved. Your team keeps the tools they already use.
- Keep your number: customers keep calling and texting the line they already know.
- Overlay, not rip-and-replace: layer on the telephony and helpdesk you already run.
- Grounded policies: answers come from your knowledge, tickets, and procedures, not a guess.
- Human judgment stays in the loop: VIP, complaint, and exception requests transfer with the full thread.
By the IrisAgent team · Last updated September 14, 2026
Never miss a booking, after-hours call, or chat.
Your team still owns VIP, complaint, and exception work. They just start with the full thread instead of a cold transfer.
Keep your number. Keep your stack.
No new customer-facing number to publish. No contact-center migration. When a person needs to take over, they stay in the same inbox.
Resolve the routine. Hand off with the full thread.
When the request needs a person, your teammate gets the transcript and what was already tried. The customer does not repeat themselves, and your front door stays covered while judgment stays with humans.
What the AI receptionist does
Built for any business that cannot miss the front door on phone, text, or chat. Restaurant groups can also see the restaurants industry page.
Book, move, or cancel without a missed front door
Customers reserve, reschedule, or cancel by phone, text, or chat while your team is busy. IrisAgent follows the rules you set and only taps a person when the request needs judgment.
Hours, location, parking, and policy FAQs
Answer the questions that hit voicemail after close: hours, location, parking, menus or offerings, and published policies. Customers get a consistent answer 24/7.
Multi-location routing to the right site
Ask for the location and the details that matter, then route to the right site using the policies you set for each place. Policies stay consistent across the group.
Waitlist and last-minute changes in one thread
Add to a waitlist or move a last-minute request in the same conversation. If it needs a person, a teammate gets the full thread instead of a cold transfer.
Any questions?
We got you.
Multi-location operators
Route callers and texters to the right site with consistent policies.
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