AI Receptionist for restaurants
- Answer every call, text, and chat 24/7 so you never
miss a reservation or takeout question - Keep your number. Plans from $400/mo with
2,000 minutes included - Humans keep judgment on VIP, complaint, and
special-event guests, with a full-thread handoff
What is an AI receptionist for restaurants?
An AI receptionist for restaurants answers guest calls, texts, and chats around the clock. IrisAgent handles reservation requests, takeout questions, and common guest FAQs, then routes VIP visits, complaints, or special events to a host or manager with the full conversation. Keep your existing guest number: IrisAgent works alongside the tools your team already uses, so it covers after-hours questions and busy host-stand rushes while staff focus on guests in the dining room.
- Never miss the phone: every call, text, and chat is answered 24/7, including after-hours hours, menu, parking, and catering questions.
- Keep your stack: keep your number, and send handoffs to Slack, Teams, or your helpdesk. No rip-and-replace of the reservation book or POS.
- Humans keep judgment: consistent policies across locations, with full-thread handoff when a guest needs a host or manager.
By the IrisAgent team · Last updated October 28, 2026
Answer every guest on phone, text, and chat, without adding hosts
- IrisGPT GenAI chatbot and IrisAgent Voice AI resolve 60%+ of routine guest questions: reservations, takeout FAQs, hours, menu, parking, and catering.
- Keep your existing guest number. IrisAgent answers phone, text, and chat, and hands off in Slack, Teams, or the helpdesk you already use.
- Policies stay consistent across every location and concept, so guests hear the same hours, cancellation rules, and catering answers no matter which site they reach.
Humans keep judgment. The AI keeps the thread.
- VIP guests, complaints, and special events route to a host or manager with the full conversation, so nobody asks the guest to start over.
- Multi-location routing picks the right restaurant and party size from your rules, which is how you avoid double-books and wrong-site arrivals.
- Waitlist adds, no-show follow-ups, and last-minute changes stay in the same thread on phone, text, or chat.
Restaurant AI receptionist use cases IrisAgent powers
Built for multi-location restaurant groups and concepts that cannot miss a reservation, a takeout question, or a waitlist change.
Reserve, move, or cancel when the host stand is slammed
Guests book, move, or cancel by phone, text, or chat while the floor is full. IrisAgent follows your seating rules and only taps a host when the request needs a person.
After-hours hours, menu, parking, and catering FAQ
Answer the questions that hit voicemail after close: hours, menu, parking, catering, and takeout. Guests get a consistent answer from your published policies, 24/7.
Multi-location routing without double-books
Send the guest to the right site, with the right party size, using the rules you set for each concept. Policies stay consistent across the group so locations do not freelance answers.
Waitlist, no-shows, and last-minute changes in one thread
Add to the waitlist, follow up on a no-show, or move a last-minute party in the same conversation. If it is a VIP, a complaint, or a special event, a human gets the full thread.
Measurable impact for restaurant teams
IrisAgent helps restaurant groups answer every guest and keep hosts on the floor.
How it connects to your restaurant
No new guest number and no rip-and-replace. Here is exactly where IrisAgent plugs in.
Your phone number
Forward the number guests already have saved, or start on a new line. Callers dial the same number they always have.
Where your team works
Handoffs and captured requests land in Slack, Microsoft Teams, Zendesk, Salesforce, Intercom, Freshworks, HubSpot, or Zoho, or transfer live to the host stand.
Reservation book and POS
Connect directly with API and webhooks plus custom integrations on the Receptionist Custom plan, scoped with your team during onboarding.
Restaurant AI receptionist pricing
Simple monthly plans with minutes included. Add chat and WhatsApp coverage from $100/mo.
Receptionist
- 2,000 included minutes
- 5 simultaneous calls
- Reservations, hours, menu, and takeout FAQs
- Live call transfer to the host stand
Receptionist Growth
- 5,500 included minutes
- 15 simultaneous calls for Friday and Saturday rushes
- Outbound reminders
- Priority email and chat support
Receptionist Custom
- From 12,000+ included minutes
- 25+ simultaneous calls across locations
- API and webhooks for your reservation book or POS
- Dedicated onboarding and quarterly review
operations
Any questions?
We got you.
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