Add an AI resolution layer to your CX delivery, without building it
For BPOs, system integrators, and CX consultancies. Sell, implement, and operate IrisAgent for your clients, earn new revenue, and win more support work with a proven AI capability instead of a roadmap promise.
Talk to partnershipsBuilt for firms that sell, implement, and often operate customer support: business process outsourcers, global system integrators, managed-service providers, and CX consultancies. Global BPOs and integrators already deploy IrisAgent inside their enterprise clients.
What is in it for your firm
A new revenue line
Earn on the platform through co-sell or resale, and keep the implementation, tuning, and managed-service revenue you deliver on top.
Differentiation in every RFP
Walk into CX deals with a proven AI resolution capability instead of a roadmap promise. Win work you could not before.
Stickier client relationships
Own the AI layer inside accounts you already run. It deepens retention rather than opening the door to a competing vendor.
Fast, low-risk delivery
No rip-and-replace. IrisAgent layers onto the client's stack and goes live in days, so pilots prove value quickly.
How the partnership works
You own the client relationship. We back you with product, co-sell, and enablement.
Register the opportunity
Bring us a client or prospect. Deal registration protects your work, and we align on who owns the sale, the implementation, and ongoing support.
Co-sell the pilot
Our team supports you through the pitch, security review, and a scoped pilot. Solution architects help you land the first resolutions fast.
Implement and operate
You connect IrisAgent to the client's helpdesk and CRM, tune it on their content, and run it as part of your delivery. We certify your team to scale.
Grow the account
Expand to more conversation types, channels, and lines of business. Your services grow alongside the resolutions IrisAgent handles.
We set your team up to deliver
Take our security and compliancedetails straight into client procurement.
A commercial model that fits how you work
Co-sell, refer, or resell. Whether you lead the sale, the implementation, the ongoing support, or all three, we shape the terms around your business instead of forcing one fixed rate. Tell us how you engage clients and we will scope the right structure together.
Talk to partnershipsQuestions
Who is the solution partner track for?
BPOs, system integrators, managed-service providers, and CX consultancies that want to sell and deliver AI customer support to their clients rather than just refer it. If your firm implements and often operates support for enterprise clients, this is the track.
What are the commercial terms?
Flexible and agreed per partner. Depending on how you work we structure co-sell, referral, or resale, and you keep the services revenue you deliver on top. We do not publish one fixed rate because the right structure depends on who owns the sale, the implementation, and ongoing support. Talk to our partnerships team and we will scope it.
Who does the implementation?
You can. The platform layers onto the client's existing helpdesk and CRM with no-code connectors and grounds itself on their knowledge base automatically, so implementation is fast. Our solution architects support you through the first pilots and certify your team so you can deliver independently at scale.
How does this fit alongside our managed services?
It strengthens them. IrisAgent handles resolution while your team owns strategy, tuning, quality, and the client relationship. It adds a differentiated capability to your delivery and a new revenue line without competing with the services you already sell.
Is it secure enough for enterprise clients?
Yes. IrisAgent is built for enterprise security and compliance, answers grounded in the client's own content and systems, and hands off to a human when confidence is low. We provide a security pack you can take straight into client procurement.
Looking at other ways to partner? See the full partner program.