| DATA AND WORKFLOWS | |||
| CRM Connectors |  | | |
| DevOps and Engineering Connectors | | | |
| CSM Connectors | | | |
| Product Management Connectors | | | |
| DevOps and Engineering Alerts | | | |
| Support Alerts | | | |
| RCA Notifications | | | |
| AI POWERED ISSUE DISCOVERY AND TRIAGING | |||
| Early Warning Engine | | | |
| Smart Tagging | | | |
| Automated Support Triaging | | | |
| Intelligent Bots and Agent Assist | | | |
| ANALYTICS | |||
| Sentiment Analysis | | | |
| Revenue Impact Analysis | | | |
| Product Quality Monitoring | | | |
| Service Availability Analysis | | ||
| SERVICE & SUPPORT | |||
| Custom Deployment | | ||
| Training | | ||
| Email Support | | | |
| Phone Support | | | |
| Quarterly Health Check | | ||