DATA AND WORKFLOWS | |||
CRM Connectors | |||
DevOps and Engineering Connectors | |||
CSM Connectors | |||
Product Management Connectors | |||
DevOps and Engineering Alerts | |||
Support Alerts | |||
RCA Notifications | |||
AI POWERED ISSUE DISCOVERY AND TRIAGING | |||
Early Warning Engine | |||
Smart Tagging | |||
Automated Support Triaging | |||
Intelligent Bots and Agent Assist | |||
ANALYTICS | |||
Sentiment Analysis | |||
Revenue Impact Analysis | |||
Product Quality Monitoring | |||
Service Availability Analysis | |||
SERVICE & SUPPORT | |||
Custom Deployment | |||
Training | |||
Email Support | |||
Phone Support | |||
Quarterly Health Check | |||