Pay only for the conversations we resolve.
We run IrisAgent on your existing helpdesk and resolve your support conversations end to end. You pay per resolution. No seats, no platform fee, nothing for your team to install.
Get a demoA support conversation (chat, email, or phone call) is resolved when our AI answers it and no agent handoff is needed.
If a human has to step in, it does not count as a resolution and you are not charged for it.
Outcome-based pricing
You only pay when we deliver a result. Every resolved conversation is counted, and that is the only thing on your bill.
How it works
We connect to your helpdesk
Zendesk, Salesforce, Intercom, or Freshdesk. We ground the AI in your knowledge base, procedures, and systems.
We handle agreed conversations
Together we pick the conversation types we will take on. We resolve them end to end and hand off to your team when confidence is low.
You pay for resolutions
Every resolved conversation is counted. You see what we closed and pay only for that.
Different from buying software
- Weeks to months to set up and train
- Your team configures and maintains it
- Per-seat or platform fees, paid up front
- You pay whether it works or not
- Live in days on your current helpdesk
- We run it. Nothing for your team to build
- Pay only for resolved conversations
- Cancel anytime
10 founding spots, closing June 30, 2026
Join before the deadline and we lock in founding terms: outcome-based pricing, we set it up for you, and no annual commitment.
IrisAgent answers grounded in your own content and systems, and hands off to a human when confidence is low. Teams like Dropbox, Tekion, and InvoiceCloud already run it on real customer conversations.
Questions
What counts as a resolution?
A support conversation (chat, email, or phone call) is resolved when our AI answers it and no agent handoff is needed. If a human has to step in, it is not a resolution and you are not charged for it.
What do we pay for?
Only resolutions. There are no seat fees, no platform fee, and no charge for conversations we hand off to your team. You pay per resolved conversation and nothing else.
Do we have to buy or install software?
No. We run IrisAgent for you on your existing helpdesk (Zendesk, Salesforce, Intercom, Freshdesk). There is nothing for your team to build, train, or maintain.
What happens when the AI is not confident?
It hands the conversation to your team instead of guessing. The AI answers grounded in your knowledge base and systems, and steps back the moment confidence is low. You do not pay for those handoffs.
Can we cancel anytime?
Yes. Founding customers have no annual lock-in. If it is not working, you turn it off.
How fast can we go live?
Days, not quarters. We connect to your helpdesk, agree on which conversations we will handle, and start resolving.